Hi Melanie, I totally feel for your friend!  I suggest she takes the tissue salt Silica twice daily for 2 weeks, as well as consulting a registered homoeopath.  I also recommend that she stops all hair removal methods in that area and cleanses the area twice daily with diluted HyperCal (a mixture of hypericum and calendula in mother ...

I recommend the homoeopathic remedy "Symphytum".  This is commonly used to knit bones and reduce pain associated with breakages/ fractures.  A potency of 30c taken twice a day (until a noticeable change is felt) should help.  L xxx  

Please consult a homoeopath - psora or sulphur may help, but a full consultation is recommended to ascertain a totality of symptoms!